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Real Love Requires “I’m Sorry:"

Why Apologies & Forgiveness Build Real Intimacy

Matt Eschler, PhD, LMFT

The Myth of Never Apologizing

In the classic 1970s film Love Story, a famous line suggests: “Love means never having to say you’re sorry.” At first glance, this sounds like the height of romantic trust—assuming the best in your partner no matter what. But in reality, true trust is only possible when both partners are willing to say “I’m sorry” every time harm is caused.

Why Apologies Matter in Relationships

When I work with couples in therapy, I emphasize that sincere apologies are foundational to trust and intimacy. Apologizing isn’t a weakness—it’s a form of strength, humility, and relational maturity. As Bruce Lee once said, “Mistakes are always forgivable if one has the courage to admit them.” Just like martial arts requires constant training, so does a healthy marriage. The discipline of acknowledging harm and making things right is part of that ongoing training.

Forgiveness Is a Process, Not a Feeling

Forgiveness isn’t a one-time decision, nor is it a passive emotional shift. It’s an intentional journey—built on repeated actions and conscious choices. When done right, forgiveness brings healing to both people. The forgiven person feels relief, while the forgiver gains personal power and peace. In a relationship, both repentance and forgiveness play essential roles in maintaining connection and trust.

Repairing Harm: A Two-Person Process

Solid relationship repair requires effort from both partners. The offender must take full accountability and work to make things right. The injured person must be willing to forgive and allow restoration. Intimate couples often turn this process into a ritual—a shared practice that strengthens the bond and nurtures trust.

The 7 Steps of Relationship Repair

  1. Tell the Truth About the Harm
    Both partners share their experience and ask questions to understand each other’s perspective.
  2. Take Ownership
    The offender accepts responsibility for the harm caused.
  3. Share Feelings
    The injured partner expresses how the event made them feel.
  4. Show Empathy
    The offender demonstrates genuine understanding and validates the injured person’s emotions.
  5. Request Restitution
    The injured partner asks for reasonable repair or action that feels fair.
  6. Follow Through
    The offender follows through with agreed-upon restitution.
  7. Reflect on the Meaning
    Both partners discuss what the event meant and what they learned from it.

Apology and Forgiveness Build Real Romance

Couples who make repair rituals part of their relationship build deeper trust and intimacy. When repentance and forgiveness are active habits—not occasional reactions—relationships grow stronger. Apologizing doesn’t weaken love. It strengthens it. Forgiveness helps transform pain into power, and distance into renewed connection.

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